Privacy Policy
Effective Date: August 25, 2025
1. Introduction
Welcome to Best Exchange. We are committed to protecting your privacy and handling your personal data in a transparent manner. This policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Data: Your name, email address, phone number, date of birth, and government-issued ID details (for KYC).
- Financial Data: Your bank account information and transaction history.
- Technical Data: IP address, login data, browser type, and usage data.
- KYC Documents: Images of your ID, proof of address, and selfies.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our services, including processing your crypto trades and NGN withdrawals.
- To verify your identity and prevent fraudulent activities, in compliance with KYC and AML regulations.
- To communicate with you about your account, transactions, and service updates.
- To improve our services and user experience.
4. Information Sharing and Disclosure
We will not sell, rent, or trade your personal information. We may share your data with:
- Third-party service providers who assist us in our operations (e.g., payment processors, security services), under strict confidentiality agreements.
- Law enforcement or government authorities if required by law or to protect our rights and the safety of our users.
5. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.
Terms and Conditions
Last Updated: August 25, 2025
1. Acceptance of Terms
By accessing and using Best Exchange, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. Eligibility
You must be at least 18 years old and have completed our KYC verification process to use our services.
3. User Responsibilities
- You are responsible for maintaining the confidentiality of your account password.
- You must provide accurate and complete information during registration and KYC.
- You agree not to use our platform for any illegal activities, including money laundering or fraud.
4. Limitation of Liability
Best Exchange is a platform for buying and selling digital assets. We do not provide financial advice. You are solely responsible for your investment decisions. We shall not be liable for any losses incurred from market volatility or technical issues.
5. Prohibited Activities
The following activities are strictly prohibited:
- Unauthorized access to our systems or user accounts.
- Use of bots or automated scripts for trading.
- Any form of fraud, manipulation, or deception.
Violation of these terms may result in immediate account termination.
Disclaimer
Effective Date: August 25, 2025
1. No Financial Advice
The content provided on this platform is for informational purposes only. It is not intended as financial, investment, or trading advice. You should consult with a professional before making any financial decisions.
2. Accuracy of Information
While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of the data on our platform, including market rates and cryptocurrency information. Prices are subject to change without notice.
3. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse the content of these sites and are not responsible for their policies or practices.
4. Risk Warning
Cryptocurrency trading is highly volatile and carries a high level of risk. You could lose some or all of your invested capital. You should not invest more than you can afford to lose. Best Exchange is not responsible for any losses you may incur as a result of your trading activities.